Privacy policy
wotii is the sidekick every seller needs: a website and a Chrome extension that run chat tools during your live shows. This policy explains what we collect and why, in plain language.
Who is responsible for your data
- wotii is the data controller for the information described in this policy. You can reach us at any time at support@wotii.com.
- This policy covers the wotii website and the wotii Chrome extension.
- Last updated: 5 November 2026.
What wotii collects
- Account details: your email address and Whatnot username when you sign up.
- Billing: payments are handled by Stripe. wotii never sees or stores your card details.
- Show activity: chat messages, sales, tips, raids and giveaway events from your own Whatnot live shows, captured by the extension while your seller live page is open. It reads this from the page and from the live updates Whatnot already sends to your own show page, read-only.
- Live show stats: per-minute counts such as viewer numbers, chat per minute, auctions and sales totals. No list of viewers is kept.
- Settings: your bot messages, notify lists, request lists and feature preferences, saved to your account.
What the Chrome extension does
- Runs only on Whatnot seller live show pages and on wotii.com. It never reads other websites.
- Reads chat on your own live show so your commands, welcomes and games can run.
- Sends show events to your wotii account over a secure connection so your dashboard, clock and lists stay up to date.
- Stores your connection settings in your browser's local storage only.
How your data is used, and the legal basis
- To provide the service you signed up for (contract): chat replies, giveaways, notify lists, requests, leaderboards and clock alerts.
- To keep your lists and history available across your shows (contract).
- To take payment and manage your subscription through Stripe (contract).
- To email you about your account, subscription and feature updates you ask for (legitimate interest, and consent where required).
- To keep the service secure and prevent abuse (legitimate interest).
Who processes your data
- Stripe: payments and subscriptions.
- Resend: account and notification emails.
- Our hosting and database provider: stores your account and show data securely.
- Fonts and assets are served by wotii itself. No data is sent to Google, Facebook or any advertising network.
- We never sell your data or share it with advertisers.
Where your data goes
- Some of our processors are based outside the UK and EU. Where data is transferred internationally, it is protected by standard contractual clauses or an adequacy decision.
- All connections to wotii are encrypted in transit, and your data is encrypted at rest.
How long we keep it
- Account and settings data: kept while your account is active.
- Show transcripts and purchase history: kept until you delete them from your dashboard or delete your account.
- Lifetime buyer totals and sale identifiers used to prevent duplicate counting: kept separately per connection while your account exists. Deleting show history does not remove these totals; deleting the connection or account removes them. You can also request their deletion by email.
- Billing records: kept for the period required by tax law.
- When you delete your account, your personal data is removed within 30 days, apart from records we must keep by law.
Your rights
- Access: ask for a copy of the data we hold about you.
- Correction: ask us to fix anything that is wrong.
- Deletion: delete show history from your dashboard, or email us to delete your whole account.
- Portability: ask for your data in a readable format.
- Objection: ask us to stop using your data for a particular purpose.
- You can also complain to your data protection authority (in the UK, the ICO at ico.org.uk).
- To use any of these rights, email support@wotii.com. We respond within 30 days.
Cookies and storage
- wotii uses only essential storage: a sign-in token that keeps you logged in, and your dashboard preferences.
- There are no advertising or tracking cookies, so no cookie banner is needed.
What wotii never does
- Never sells or shares your data with advertisers.
- Never captures chat from other sellers' shows you are watching.
- Never posts in your chat unless you have switched that feature on.
- Never stores your Whatnot password. The extension works in your own logged-in browser tab.
Questions about your data? Email support@wotii.com.